Our client a top-tier Consulting client is seeking to bring on Quality Control Business Analyst's onto their team for support on a consulting project with a top-tier banking end client. The project involves reviewing and supporting (customer service) the processing of a large quantity of commercial/business loans as federated by the Small Business Association - Payroll Protection Program (PPP) Loans.
Responsibilities:
Responsibilities:
- Customer Service experience
- Quality control experience
- Excellent written and spoken communication skills
- Business Analysis experience
- Adept Multi-tasker
- Commercial Banking / Lending content knowledge
- Validating and comparing loan documentation against rule requirements of the program
- Responding to client queries via the organizations propriety platform, leveraging the clients pre-existing library of responses
- Escalating irregularities in documentation and client interactions
