Our client is seeking an experienced ACAT Analyst to support automated customer account transfer service operations. This role offers the opportunity to work remotely managing account transitions and compliance within a financial services organization.

Responsibilities & Qualifications

• Process and manage automated customer account transfers (ACAT) with accuracy and attention to detail
• Review account transfer requests for completeness and regulatory compliance
• Communicate with internal teams and clients to resolve transfer issues and expedite account closures
• Monitor transfer timelines and escalate delays or exceptions to supervisors
• Document transfer activities and maintain detailed records for audit and compliance purposes
• Provide support during peak transfer periods and assist with process improvements
• Assist with training and onboarding of new team members as needed

Requirements

• 5–8 years of experience in ACAT operations, brokerage operations, or account transfer services
• Strong knowledge of ACAT processes, industry regulations, and SEC/FINRA compliance requirements
• Proficiency with transfer platforms and financial systems (specific tools may vary by client)
• Excellent organizational and time management skills with ability to handle multiple priorities
• Clear written and verbal communication skills for cross-functional collaboration
• Attention to detail and commitment to accuracy in high-volume transaction environments
• Ability to work independently in a remote environment and meet established deadlines